Employee Spotlight Q&A With Amy Anderson

Hands down it’s developing meaningful relationships with our clients and having an impact on their business. I firmly believe in providing an Exceptional Client Experience at every turn, and want clients to feel that the time spent with Red Caffeine is the best part of their day. We are in a unique position as our model demands a comprehensive and holistic view of our client’s business, so we’re consulting and supporting them in many areas–it drives deep knowledge of their business and deep respect for their people and organization. Whether we’re supporting a larger enterprise marketing team or acting as an outside, fractional marketing department, our ideas and recommendations provide impact.

Client Services is all about developing meaningful relationships and helping move a client’s business forward. Our goals are always to exceed client expectations, anticipate their needs, and provide services that drive results. KPIs (Key Performance Indicators) and data measurement remain as top needs in our industry.

I pick up the phone or Zoom! So much can be lost in translation via slack or email, and there’s no replacement for hearing someone’s voice and talking something through. Live brainstorming and hack-sessions with multiple team members always produce great results.